IT News, Maintenance, and Updates
Upcoming Sign In Changes
Important Notice!
 
This is a reminder about the upcoming change to how you sign in to 91±¬ÁÏ System (UMS) services.
Starting on the evening of May 15, you will see a new sign-in page when accessing UMS services such as myCampus Portal, Gmail, BrightSpace, and MaineStreet.
One important change: you must enter your full email address to sign in.
For example, if you previously entered jane.doe, you will now enter jane.doe@maine.edu.
For a walkthrough of the new sign-in process, please watch the following
Things to know
There are no changes to multi-factor authentication (MFA) at this time. If you currently use Duo to verify your identity, you will continue to do so.
If you useÌýthe advisee and course list application in the myCampus Portal, this application will open in a new browser tab instead of within the portal starting May 15.
For more information on the new sign-in page, please visitÌý.
You can find more information on the SSO/MFA Modernization Project in the following articles:
If you have questions, please contact theÌý.
– The UMS IT SSO/MFA Modernization Project Team
May 2026 Newsletter
Find Anything Fast
The 91±¬ÁÏ System Information Technology team is here to help you work smarter, not harder. If you’ve ever spent ten minutes hunting for a file you know exists somewhere, you’re not alone. In our February poll, 48% of you said forms, policies, and resources on the UMS website take the longest to track down, and “something I saved in Drive” and “an old email” weren’t far behind.
This month, we’re sharing moves that change how you find things, not just how you search for them.
Latest Updates
AI Training | Beginner & Intermediate Sessions This Spring:ÌýThe Maine Center’s AI Essentials Series continues with new beginner and intermediate sessions on tools like ChatGPT, Gemini,ÌýNotebookLM,Ìýand Claude. Tuesdays, through May 26, 11:30 AM–1 PM on Zoom.Ìý$25/session.Ìý
April Poll Results
Last month, we asked: What takes you longest to track down at work?
Here’s what you told us (45 responses):
You also shared some tips. A few favorites:
“Use Google’s built-in search options, like to:, from:, subject:, in:, etc.”
“Using quotations in my Gmail searches when I remember a particular phrase but don’t remember the subject or when it was sent.”
“Labeling emails and sorting them out of my inbox is extremely helpful!”
This month’s tips are shaped by exactly what you told us.
👀ÌýThis Month’s Poll
Which routine task eats up your time that you wish would just run itself? There’s a spot to submit your best automation tips and questions too!
 
This Month’s Focus
Stop hunting. Start finding.
â‰ï¸ÌýFinding things at UMS means searching across several different environments:ÌýGoogle Workspace, Microsoft 365, campus websites, and TDX. Each one works a little differently, and each one has features that make finding things faster once you know where to look.
✅ÌýÌýResearch shows that time spent searching for information is one of the biggest drains on workplace productivity,Ìýand longer search times are directly linked to lower quality work. The fix isn’t learning everything at once. It’s knowing a few moves that work across the tools you already have.
🚀ÌýÌýYour UMS toolsÌýinclude Google Workspace, Microsoft 365, TDX, and more. This month covers smarter search in Drive, finding anything on a UMS website, Gmail shortcuts your colleagues are already using, and how to get more out of TDX before you ever submit a ticket.
 
Stop Typing. Start Filtering:Ìý
Find any file in Drive without remembering what it’s called.
Google Drive’s filter chips let you find files without remembering what they’re called. Click the search bar, skip the typing, and use the People, Modified, or Location chips instead. Your brain remembers who you worked with and roughly when far better than it remembers file names.
 
Quick Wins for Finding Things Fast
Find Anything on a UMS Website
Searching a website can be frustrating. This workaround helps for anything public.
Steps:
In your favorite search engine, type site:maine.edu and what you need.ÌýExample:Ìýsite:maine.edu RFP
For a specific campus: site:usm.maine.edu advising
Works for the knowledge base too: site:tdx.maine.edu how to print
 
Use Gmail Search Operators
Gmail’s search bar accepts operators that filter results precisely, and you can combine them for even faster results.
Filters to Try:
from:name@maine.edu to find emails from a specific person
subject:budget to search subject lines only
has:attachment to find emails with files attached
“exact phrase” in quotes to find that specific wording
 
Your One-Click Shortlist
Stars aren’t just for “important” things. Use them as a temporary shortlist for what you’re working on right now.
On Monday, star the 2-3 emails, files and chats you need most this week.
Access them anytime by clicking Starred in the left sidebar of Gmail, Drive, or Chat.
On Friday, unstar them when the work is done!
Take it a step further with custom star options.
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UMS IT in Action
🎉 Rave Mobile Safety is Live
When something urgent happens on campus, you deserve to know about it fast. Rave Mobile Safety is now live system-wide, delivering emergency notifications wherever you are and on whatever device you’re using, by text, email, and voice call simultaneously.
Behind the scenes, the UMS Information Technology team worked across all seven campuses to configure Rave, verify contact data, and test delivery across multiple channels. Coordinating notification preferences for thousands of users across different systems required careful data work and close collaboration with campus safety offices.
If you receive emergency notifications from your home university, you’re already covered. Log in to Rave to review your settings and make sure the right notifications are reaching you the right way.
Have you noticed technology running more smoothly lately?
Whether it’s a seamless login, fast support, or things just working the way they should – it’s no accident. Behind the scenes, IT teams across the system are keeping everything moving.
It only takes a minute to make someone’s day!
 
Need Tech Support?
UMS IT is here to help! Reach out via email, phone or chat. Walk-in help is also available.
IT Support:Ìý
Email:Ìýhelp@maine.edu
Phone:Ìý1-800-696-4357
LiveChat:Ìý
You may also connect withÌý
April 2026 Newsletter
Printing that Works for You
Latest Updates
Evolving Phishing Tactics Targeting UMS Employees:ÌýRead theÌýÌýfor more information, and visit theÌýÌýfor tips to stay safe.
Watch for Fake UMS Login Portals:ÌýCybercriminals are using legitimate-looking file shares to redirect you to fake login portals designed to steal your credentials. Always verify the URL before entering your password.Ìý
AI Training | Beginner & Intermediate Sessions This Spring:ÌýThe Maine Center’s AI Essentials Series returns with new beginner and intermediate sessions on tools like ChatGPT, Gemini,ÌýNotebookLM,Ìýand Claude. Tuesdays, April 7–May 26, 11:30 AM–1 PM on Zoom.Ìý$25/session.Ìý
ÌýThis Month’s Poll
Which takes you longest to find: an old email, a shared file, or a form you know exists somewhere? There’s a spot to submit your best search and find tips and questions too!
 
This Month’s Focus
Two ways to print at UMS. Here’s the Difference.
ÌýNot all print jobs work the same way.ÌýPrinting runs through Xerox devices and PaperCut, our print management system. There are two ways to send a job, and knowing the difference makes the whole experience easier.
ÌýÌýKnown which mode you are using.ÌýDirect Print gives you access to a specific printer’s full advanced features. Find Me Print keeps it simple, releasing to any campus Xerox.
ÌýÌýYour UMS printing toolsÌýinclude Find Me Print and Direct Print queues, both managed through PaperCut. Visit theÌýto find your code, check pending jobs, and print history.
 
Find Me Print vs. Direct Print: What’s the Difference?
At UMS, there are two ways to print. Find Me Print lets you release your job at any campus Xerox. A Direct Print queue adds a specific nearby printer to your options and gives you access to its full range of advanced features.
 
Quick Wins for Smooth Printing
No Card? No Problem.
Left your card at home? There are two ways to log in manually at any Xerox device.
Steps:
Tap the Keyboard icon on the Xerox touch panel.
Enter your @Ìýemail
Enter your UMS password or print PIN
Your jobs will appear just like normal
 
Printing Not Working? Start Here.
Most printing problems come down to one of these four things.Ìý
Things to Check:
Computer not up to date
Not on EduRoam, or VPN
Recently changed your password? Re-sign into Print Deploy
Find Me not installing? Try a Direct Print queue instead
 
Check your Jobs Before You Walk
Not sure if your job made it to the queue? Check before you make the trip. You can see everything pending, already printed, and charged to your department.
Steps:
Connect to EduRoam or the UMS VPN
Login to theÌý
Click Jobs Pending Release in the left menu
Confirm your job is there — jobs are deleted after 36 hours
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Have you noticed technology running more smoothly lately?
Whether it’s a seamless login, fast support, or things just working the way they should – it’s no accident. Behind the scenes, IT teams across the system are keeping everything moving.
It only takes a minute to make someone’s day!
 
 
Need Tech Support?
UMS IT is here to help! Reach out via email, phone or chat. Walk-in help is also available.
IT Support:Ìý
Email:Ìýhelp@maine.edu
Phone:Ìý1-800-696-4357
LiveChat:Ìý
You may also connect withÌý
December 2025 Newsletter
This Year’s Milestones
The numbers that tell the story of 2025
282
Poll Responses
104
Resources Shared
50
IT Staff Recognized
These numbers show something important:Ìýwhen content matches real needs, people engage steadily throughout the year. Poll responses that shaped the next newsletter. Resources that solved actual problems. Recognition for work that keeps everything running.
 
2025 Workplace Tech Insights
You wanted tools to work together
Your top clicks were about connecting tools you already use — Keep to Calendar, email in Docs, Zoom in Workspace. Integration mattered more than adding something new.
Staying organized was the real challenge
Chat Spaces for team conversations. Timeline views for schedules. Clear file organization. Four of your top ten clicks solved the daily “where did I put that?†problem.


You needed control over your time
Custom GPT to automate tasks. Bookable time to automate appointments on your terms. Research on why meeting overload actually matters. Time management wasn’t a nice-to-have—it was essential.
You weren’t alone in this
282 people across seven campuses asked for help navigating. You clicked the same tips, figured out the same tool landscape, and came back. August guidance was still getting clicks in December.

 
Behind the Insights
Your most-clicked tips in each category
Integration
Tools you already use, working together
 
Organization
Finding what you need, when you need it
Time Management
Reclaiming time through automation and boundaries
Your Top 10 Tips of 2025
The most-clicked resources across the year
Ranked by total clicks across all 2025 newsletters![]()
1. Connect Notes to Events in Google Keep
Your #1 most-clicked tip of the year
Integration
2. Google Chat: Create a Space
Solved the “where did we put that?†problemÌý
Organization
3. Draft an Email in Google Docs
Collaboration on sensitive emails without the chaos
Integration
4. Timeline View in Google Sheets
Project timelines for everyone
Organization
5. Zoom for Google Workspace
Direct integration—one less tab, one less login
Integration
6. How to Create a Custom GPT
August tutorial, daily clicks through December
Time Management
7. Google Calendar Bookable Appointments
Let people book time automatically, on your terms
Time Management
8. When to Use OneDrive vs SharePoint
Answered the “which tool for which job†question
Organization
9. Collaboration Overload Study
Meeting overload, validated by research
Time Management
10. Color-Code GoogleÌýDrive Folders
The dark horse, in Advanced Tips but you found it anyway
Organization
 
Looking Ahead to 2026
This year showed us what matters: tools that work together, work that’s easier to organize, time that’s respected. You told us through every click, every poll response, every tip you saved and came back to. That shaped 2025.
There’s still time for you to shape 2026. The survey takes 2 minutes. Tell us what topics you need, what’s working, and what isn’t. Your input builds next year.
 â¶ÄŠ
Need Tech Support?
UMS IT is here to help! Reach out via email, phone or chat. Walk-in help is also available.
IT Support:Ìý
Email:Ìýhelp@maine.edu
Phone:Ìý1-800-696-4357
LiveChat:Ìý
You may also connect withÌý
